Case Studies

Case Study 1: Telecom Service provider

Airtel /Comviva : Tecnomic system along with Comviva provided the complete platform for the Value added service and content delivery for Ring back tone for India and Africa operation The scope of work involves the complete hardware optimization , proof of concept , business case definition , procurement , supply , installation and 24X7 support .

 

 

Case Study 2: Enterprise

Tenet /Sampo: Implementation with the complete contact center solution which connects the back office and customer support .Solution : Aspect , country : Singapore